The Ghana Chamber of Telecommunications has notified the general public that the ongoing SIM re-registration exercise is absolutely free and that subscribers are not supposed to pay any agent any fee.
The Chamber said it has come to its attention that some SIM re-registration agents of the mobile network operators (MNOs) are charging some subscribers for the exercise.
Below is the statement;
It has come to our attention that SOME SIM Registration agents of Mobile Network Operators (MNOs) currently registering subscribers are charging some subscribers for the registration of their SIMs.
The Ghana Chamber of Telecommunications on behalf of its members – AirtelTigo, MTN and Vodafone –wishes to notify its esteemed customers and the general public that the ongoing SIM registration exercise is absolutely FREE and subscribers are not supposed to pay any agent any fee. The activity is a national exercise which is being funded by government and the mobile network operators.
It is therefore illegal and fraudulent for anybody to ask any customer to pay any amount as the cost of
We are by this statement, cautioning individuals perpetuating this illegal and fraudulent act to desist from
it. We also implore the general public to desist from paying or offering payments to the agents. Subscribers
who are asked to pay or charged for registration should report the incidences to the nearest police station
or to their service providers.
The MNOs remain committed to full transparency and accountability to both the Government of Ghana and
its customers, and seeks the support and understanding of its customers to make this exercise a success.
Ing. Kenneth Ashigbey
Chief Executive Officer
For the Chamber: